Privacy policy
Our Personal Data Protection Policy
Our personal data protection policy is designed to establish a relationship of trust between you and our services, ensuring a positive and fully transparent experience.
This policy allows us to consider your requirements and meet your expectations.
To honor your trust, we primarily guarantee the respect of your personal data and the confidentiality of our clients (hereinafter referred to as “Your data”).
For complete transparency and to ensure a secure use of our website www.digital-nowmad.com in all its available versions and related applications, we provide information on how we process your data to ensure our services always respect your rights. In this way, we ensure the security, confidentiality, and integrity of your private life and data across all our platforms.
Our policy and we guarantee that all necessary precautions are taken to protect all your data from disclosure, loss, or alteration. Therefore, we provide you with all the information needed to easily understand how we process your data. These data will only be kept for the time necessary for their management and processing. You will, of course, have access to your data at any time and can modify it, as it will be available in your personal space on the Site.
To this end, we strive to take all necessary measures to comply with applicable data protection laws.
Thus, the undersigned Company THIAFFEY (for more information about the Company, please refer to our legal notices), commits through this personal data protection policy to adhere to the core principles of the General Data Protection Regulation (GDPR) and French data protection law, providing you with information regarding the existence and modalities of data processing applied here (paragraph 3), the rights you have concerning your data, and how we apply these rights (paragraphs 6 and 10). Information on potential transfers to third countries or recipients is also provided, as well as the data retention period (paragraph 5) and security measures (paragraph 9).
1. WHO ARE YOU?
When we refer to "you" in this Personal Data Protection Policy, it is simply because it directly relates to you and concerns you as a customer of THIAFFEY, whether you have placed an order on the Site www.digital-nowmad.com, created a customer account but not ordered any products or services, or browsed as a visitor without creating a customer account or placing an order.
2. WHO ARE WE?
THIAFFEY is a Sole Proprietorship represented by Mr. THIAFFEY, headquartered at 25 rue Jean Jaurès, 77650 Ste Colombe, France.
THIAFFEY operates the Site www.digital-nowmad.com and, in this capacity, processes your Data as a data controller.
3. FOR WHAT PURPOSES DO WE PROCESS YOUR DATA?
3.1. When do we collect your personal data?
Your personal data may be collected if you visit the Site using cookies, create a customer account on www.digital-nowmad.com, place an order for one of our products or services, or agree to receive our newsletters (SMS, emails).
Your personal data helps streamline your navigation on www.digital-nowmad.com and offer a more personalized experience. This enables us to better process your orders, provide payment in installments, prevent fraud, make necessary refunds, and manage your customer reviews.
3.2. Your navigation on the Site www.digital-nowmad.com
To allow you to navigate the Site www.digital-nowmad.com, we process your data with your consent as the legal basis.
3.3. Processing your orders
To handle and process your orders, we use your data.
This use helps manage mediation, customer relations (including via social networks), after-sales service, distance selling, marketing management, and commercial prospecting for www.digital-nowmad.com, as well as the management, delivery, and transportation of orders.
The legal basis for processing these data is the execution of the contract between you and us.
THIAFFEY’s legal obligation is the legal basis for processing, regarding product recalls. Your consent or our legitimate interest are, depending on the case, the legal basis for processing for marketing and commercial prospecting actions. Your consent is the basis for implementing "flash" payments.
3.4. Payment in installments
For orders involving payment in installments and for certain clients, your data is processed to offer this payment method. The contract between both parties is the legal basis for processing these data. However, your consent remains the basis for processing your bank data.
3.5. Customer reviews
To share your reviews with our clients and visitors and allow you to leave reviews on www.digital-nowmad.com, we use your data based on your consent or legitimate interest.
3.6. Payment recovery and fraud prevention
To enable payment recovery and fraud prevention, we use your data.
This also guarantees payment security.
The contract between both parties and THIAFFEY’s legitimate interest as data controller are the legal bases for this processing.
3.7. Managing THIAFFEY’s advertising operations
THIAFFEY’s advertising operations are managed using your data.
This increases our customer and prospect data, manages the technical and maintenance activities of prospects, commercial statistics, advertising campaign studies, updates of prospect files managed by entities handling opposition to telephone solicitation, solicitations, organizing contests and lotteries, or any other promotional operations except for online gambling.
The legal bases mentioned above are the user's consent or THIAFFEY’s legitimate interest.
4. WHERE DO YOUR DATA GO?
Your data is transmitted to several internal services of THIAFFEY.
They are not sent to third parties except in the situations specified below:
To process your orders, your personal data may be transmitted to several service providers specializing in banking transactions, customer relations, after-sales service, delivery, IT development, site management, or providing warranties or insurance.
For installment payments, your data may be shared with service providers like payment and transaction centers (banks…), or call centers for managing business processes or customer experience, or for customer reviews, with a manager collecting and processing customer reviews.
5. DATA RETENTION
Data collected by THIAFFEY is retained only for the time necessary for the operations mentioned in paragraph 3 of our personal data policy.
We keep certain data collected for a specific period:
In active archives for prospects, for 3 years from the last client contact (they are therefore accessible by THIAFFEY’s services). We do not perform intermediate archiving of these data (for data with administrative interest for some services, such as litigation, retention periods are set by applicable limitation rules).
Regarding orders, your data will be archived in active archives for 5 years from the end of the client’s order usage and in intermediate archives for 5 years from the end of the active archive retention. The same applies to clients.
For bank data, they are archived in active archives for the duration of the card’s validity (plus one day). There is no intermediate archiving for bank data.
Cookies and their use and duration are detailed in paragraph 7 of our policy.
6. EXERCISING YOUR RIGHTS
6.1. You have the right to request access, modification, and rectification of your Data.
6.2. You have the right to request the limitation of the processing of your Data.
Important note: for this, you must contest the accuracy of your personal data during the necessary time for us to verify their compliance. Or, if you consider that our use of your personal data is unlawful and you request a limitation of their use rather than deletion. We no longer need to use your data for the purposes listed in paragraph 3, but your data are still necessary for establishing, exercising, or defending your legal claims, or if you decide to exercise your right of opposition during the necessary time for verification to determine if our legitimate reasons override yours.
6.3. You have the right to request the deletion of your Data.
If you require the deletion of your personal data, THIAFFEY may still retain them in an intermediate archive format for the time necessary to fulfill its legal, accounting, and tax obligations.
6.4. You have the right to object to the processing of your Data for commercial prospecting purposes.
In case of email prospecting, you can request modification or unsubscribe from newsletters by clicking the "unsubscribe" link in all newsletters or directly navigating to the contact page on www.digital-nowmad.com.
In case of SMS prospecting, you can unsubscribe by sending "STOP SMS" to 36007 or visiting the contact page on www.digital-nowmad.com.
6.5. You have the right to transmit post-mortem instructions regarding the conservation, deletion, and communication of your personal data.
In the absence of such instructions, your heirs may contact THIAFFEY to access your data usage to "organize and settle the succession of the deceased" and/or close the account on the site and/or request the cessation of data processing.
You can also request that your data not be communicated to a third party in the event of your death.
6.6. You have the right to data portability.
6.7. You have the right to withdraw your consent for processing based on this legal basis.
Important note: If you withdraw your consent, it will not affect the lawfulness of processing carried out before your withdrawal.
6.8. You have the right to withdraw your consent for processing based on this legal basis.
You have the right to file a complaint with the competent supervisory authority at any time (in France, the CNIL: www.cnil.fr).
To exercise your rights, please send your complaint (along with your email, last name, first name, a copy of your ID, and postal address) to the Data Protection Officer of THIAFFEY Company by email at contact@digital-nowmad.com and/or by post to Digital noWmad, THIAFFEY Company, 25 rue Jean Jaurès, 77650 Ste Colombe, France.
We will respond to your complaint within a maximum of one (1) month from the date of receipt.
7. COOKIES:
7.1. What is a Cookie?
When you browse a website like THIAFFEY Company's, a text file may be placed on your device (computer, phone, or tablet) through your browser, depending on your choice.
This text file is called a COOKIE. The cookie allows the website to identify your device during subsequent visits for the duration of the cookie's validity or storage period.
Only the issuer of a cookie can read or modify the information contained within it.
7.2. What are cookies used for on www.digital-nowmad.com?
Cookies can be categorized into different types. Some are issued directly by THIAFFEY Company and its service providers, while others may come from third-party companies.
7.2.1. Cookies issued by THIAFFEY Company and its service providers
There are several categories of cookies that may be placed on your device when you browse our website:
7.2.1.1. "Essential" Cookies
"Essential" cookies are necessary for accessing our website, such as to place an order. Without them, you may experience navigation issues and be unable to place orders.
These cookies also allow THIAFFEY Company to monitor its activities. They may be placed on your device by THIAFFEY Company or its service providers.
7.2.1.2. "Analytics and Personalization" Cookies
"Analytics and Personalization" cookies are not mandatory but help facilitate your searches, optimize your experience with us, better target your expectations, and tailor our offers, improving site organization.
7.2.1.3. "Advertising" Cookies
Advertising cookies appear in the designated advertising spaces on our site. They enhance your browsing experience by presenting relevant offers and advertisements based on your real-time preferences and recent browsing history on other sites.
These cookies ensure you are shown relevant content and help THIAFFEY Company present its offers to interested users.
Advertising content may contain cookies issued by THIAFFEY Company, its service providers, or third parties by associating a cookie with an advertiser's content.
7.2.2. Cookies issued by third-party companies
Third parties using cookies on our site have their own privacy policies. These cookies are not necessary for using our site.
7.2.3. Cookies issued by third-party applications integrated into our site
While browsing our site, we may include third-party applications to enable content sharing or opinion sharing, such as through "share" or "like" buttons from social networks.
These social networks can identify you through these buttons, even if you do not use them while browsing our site, if you are logged in or active on your social network account during your last site visit. We have no control over their use or the data they collect.
For more information on data use and advertising content, please visit your social networks and review their privacy policies. These policies allow you to manage your preferences on each social network account you are registered with.
Regarding our advertising network, we remind you that all our advertising spaces may contain third-party cookies (advertisers, third-party service providers, etc.).
These cookies enable third parties to display advertisements, count the content displayed in our spaces, know the audience and click rates, claim owed amounts, and compile statistics. They can also identify that your device previously visited another site with their advertisement, allowing them to target and personalize their content accordingly.
7.3. Options offered by your browser (Internet Explorer, Firefox, Google Chrome, etc.)
Your browser offers various options you can configure to accept or reject cookies.
If you choose to accept cookies, they will be automatically stored on your device when you visit sites or content containing cookies.
You can configure your browser to remind you to accept or reject cookies before they are potentially stored or reject them each time.
It is important to note that your choices may affect your browsing experience or the use of certain services requiring cookies (e.g., placing an order on our site).
If you prefer to refuse or delete cookies already stored on your device, we are not responsible for any service disruptions resulting from our inability to save or access the cookies necessary for their functioning.
7.3.1. How to choose your options based on your browser?
Your options may vary depending on your browser. For more information, consult your browser's help menu.
- Internet Explorer™: Block or allow cookies
- Safari™: Manage cookies
- Chrome™: Manage cookies
- Firefox™: Enable and disable cookies
- Opera™: Manage cookies
8. TRANSFERS OUTSIDE THE EUROPEAN UNION:
Most of the time, your data is stored within the European Union.
However, when our service providers are located in countries outside the European Union, we share some of your data with third countries, even if the European Commission has not assessed their compliance level.
In such cases, we ensure that this data sharing complies with relevant regulations and guarantees the protection of your privacy and fundamental rights (e.g., by using the European Commission's contractual clauses).
The Data Protection Officer can provide more information about data transfers upon request.
9. SECURITY MEASURES:
With the technical and organizational measures we implement, we guarantee a security level in line with the risks to individuals' rights and freedoms mentioned in point 2. We consider origin, scope, context, costs, state of knowledge, processing purposes, and identified risks.
Additionally, we comply with the PCI DSS (Payment Card Industry Data Security Standard), reflecting our commitment to security.
10. PROFILING AND AUTOMATED DECISION-MAKING:
Through automated processing (such as profiling), you are subject to legal effects affecting you.
This is necessary for concluding or executing the contract binding you to us.
It allows us to automate customer identification and the "4x payment" option, based on analyzing various variables related to product types, services ordered, or customer profiles.
If the risk is statistically assessed as too high (fraud/unpaid), this payment option will not be offered.
However, if you wish, you can request human intervention despite automated decisions, providing your opinion and/or opposing the automatic decision.
11. POLICY UPDATES AND REVIEW:
Our personal data policy will be updated whenever necessary to remain compliant with applicable data protection regulations (at least every three (3) years).